Shipping & Returns Policy

 

SHIPPING POLICIES

Most orders are shipped within 24 hours of processing. All orders are shipped via USPS, UPS, Federal Express or comparable carrier. Processing time of your order can vary from 1-5 days depending upon product availability. Orders shipped by ground service average 4-10 business days from date of order to reach its destination.

For all online orders, we offer FREE shipping. When calculating actual ship date, please do not count Saturdays, Sundays or Federal Holidays.
Currently, we only ship to the continental United States, Hawaii, Puerto Rico and Alaska. Orders destined for Hawaii, Puerto Rico or Alaska will ship via Two-Day Service at an additional charge. We will notify you of any additional charges before shipping.
UPS and Federal Express will not ship to P.O. Boxes. Please indicate a complete street address for all orders.
For everyone’s protection, we only ship to the “Billing Address” on file with your credit card company.
For all questions involving product information, you may use our contact form and we will get back to you.

RETURN POLICIES

100% Satisfaction Guaranteed. If within one year after receipt of your merchandise, you are not completely satisfied, you are welcome to return the merchandise for a full refund or exchange (see instructions below).

If merchandise is delivered with damages or defects, original shipping and handling will be refunded. We make every effort to ensure all orders are accurate. If you have any questions about guarantees, please contact us. We will be happy to answer them for you.

Advance authorization must be obtained to return merchandise. In requesting return authorization please contact us directly at (772)334-7624 and provide us with your name, invoice number, product name to return and date of invoice to insure proper handling. All returned merchandise must be in original factory cartons, free of all marking.